Home Lee Pants
Brilliant service and product. Very happy
Thanks so much for the review Georgie. Enjoy your comfy pants!
Very happy, quick delivery.So comfortable,
Thanks so much for the review Anna. Enjoy your new pants!
These Home-Lee Apartment pants are great! Just what I need, comfy yet smart looking. Thanks Box Hill. It’s a great experience shopping with you.
We're so glad you're happy Cheryl! Thanks so much for your lovely review. Enjoy your new pants!
Prompt service, easy return policy (when I picked the wrong size) and absolutely awesome pants - look great and super comfortable!!!
Awesome!! Glad to hear the return process was easy for you. Thanks again for the review!
Home-Lee Apartment pants
An excellent experience. I needed to return the item for a smaller size but there were no problems and I received the smaller item very quickly.
Glad to hear the return process was easy for you, Carolyn! Thanks so much for the review!
The customer is always right
After contacting Boxhill regarding the length of time it was taking to deliver my package I got a lengthy email with excuses as to the delay. I received another email after my reply to your explanation. It was like you needed to have the last word. Because of the way you responded to my query, I won’t buy from Boxhill again. A short email with just, “sorry for the delay, we’ve not been able to dispatch during level 4. We apologize for the delay, we will endeavor to ship your item as soon as possible” would have been a great reply and I would have been 100% satisfied. Finally, your website should be very clear about your ability to trade rather than blaming nzpost for delays. I think, you’re too emotional in your replies to queries.
Hi Sue, we're very sorry you're disappointed and thanks for the feedback - we definitely take it on board. Enjoy your comfy pants and hope you're all keeping well during lockdown.
Home Lee apartment pants
Fabulous pants so comfortable but nicer than regular trackers. Lovely material. Thanks!
We're so glad you love them El. Thanks for taking the time to write such a lovely review!
Home Lee Apartment pants
Always great . Delivery is super fast. Clothing is perfectly described on website so no disappointment when they arrive. Apartment pants are gorgeous.
What wondeful review, thank you so much Valerie! I'm so glad to hear you had a great shopping experience with us. Enjoy your comfy pants!
Comfy pants that look good too
It was good I like the product but think I got the wrong size, the service was great and easy.
Hi Lucy, we're so glad to hear you had a great shopping experience. No problem at all to return and exchange as long as tags are attached and they are in brand new, unworn condition. Our returns timeframe is extended to 30 days from when the restrictions are lifted. Here are all you need to know about our Free 'N' Easy Returns system: www.boxhill.co.nz/pages/the-boxhill-difference#FreenEasyReturns
Amazing fit and love the navy! Have quite a few pairs now
Amazing! Such fast delivery and love their personal touches
We're so glad you love them Megan. Thanks so much for the review!