I bought a dress for my wifes birthday took ages to arrive3 weeks. Was not size I ordered returned but you didn't have correct size. So you offered me another dress different cut but then you said sorry don't have that size either. So I ordered different dress completely. I ordered size I thought we needed but my mistake this dress I was supposed to order size smaller but on returning you still didn't have correct size. So you gave me a refund. Overall commutation was slow delivery was slow and you flooded my in box with marketing and requests for reviews etc. You be better investing in communication rather than marketing.
Hi Simon, sorry for all the trouble. We definitely take your feedback on board. There is a link on top and bottom of all emails where you can switch to weekly emails or unsubscribe completely.
Awesome - nice & hassle free
Glad you're happy, Michelle. Thanks so much for the review!
Love shopping with BoxHill!
I’m new to BoxHill but am an absolute convert. Fast shipping and I love the easy returns. I needed to go down a size from what I thought I would be for this dress. I wear it without the tie as I prefer the shift dress style, and get so many compliments about it!
Hi Gale, we're really delighted to hear enjoyed becoming a customer! So pleased you're rocking it, you deserve the compliments! Thanks so much for taking the time to write such a nice review, have a great week!
LS Flare Dress - Fantastic fit
this dress is lovely to wear, received lots of compliments from work friends, with the changing of the season this dress is great with a jacket over the top with cooler mornings. thank you i will keep an eye out for other colours with this style
That's so great to hear Jane. You deserve the compliments. Go rock it! Thanks so much for taking the time to write such a lovely review.
PQLS Flare dress
Very easy to order online. Excellent customer service. Fast delivery. Thank you
We're glad to hear you had a great shopping experience, Robynne! Thanks so much for the review!