I bought some clothes during the Covid-19 lockdown and the service was excellent. I received not only emails but a personal video providing information about my purchase. My order was sent promptly and I was updated all the way. I love the clothes purchased and I will be purchasing from Box hill again.
Hey Julie, we're so glad to hear you enjoyed becoming a customer. We hope to serve you again too. :)
Swift and efficient fix up
I originally ordered the long-sleeved miracle dress but when I opened the package it was a short sleeve one. I contacted Erin and advised her that a mistake had been made (in a very nice way I wasn't rude or demanding) and that could I send it back for the correct one and a colour change. She replied immediately and sorted it all out so easily and I was absolutely rapt with the efficiency and kindness of this process. Erin was awesome. And I got my fabulous dress. Top Customer service. Top products.
Oh wow, what a fabulous review!! Thanks so much for being such a lovely customer Lauren. We're glad you're happy. Enjoy your new dress.
Awesome service haven’t worn the dress yet but looks great
Thanks so much for the review!
Unique shopping experience
Loved shopping with BoxHill, great product that arrived quickly, I was kept informed all the way and my order was personalized. I don't shop online very often and was really happy with the service and confident with my purchase and felt secure that if there were any issues (which there wasn't ) that it would be solved effectively and easily. Highly recommend BoxHill
Hey Yvette! We're so glad you had a great shopping experience. Thanks so much for the lovely review! :)
Miracle Dress - Ahhhhh Yes!!!!
Absolutely fabulous! I love love love this dress - I have had multiple compliments every time I have worn it - It is a true winner in my opinion!
So delighted to hear that Tracey! You deserve all the compliments. Enjoy!!