It was amazing, I would definitely purchase again and highly recommend BoxHill
Thanks so much for the review and recommendation Tania. Enjoy your new dress!
I love my new dress! It looks and feels great. The customer service from BoxHill was exceptional too. Can’t wait to make my next purchase with them and have been recommending them to all my family and friends. Thanks BoxHill x
Awesome!! So pleased you're loving it Hayley. Thanks so much for the lovely review and recommendation. Keep rocking your dress!
Not sure if I would do online ordering again.....
To be honest, I was really happy with my purchase. The problem was that you had supplied the incorrect dress and I had to make the trip into town myself to swap for what I had originally ordered. I still paid for the freight tho and that annoys me. Also it took 2 days to deliver which took me half an hour one way.
Hi Anne, As per email conversion: Thanks for your feedback. I'm really sorry you feel that way. I have refunded your shipping for you to try and make up for the disappointment. It was truly a genuine mistake that I sent you the wrong dress, so my apologies again for that, I was in such a hurry to get orders out that day. I don't normally muck that up but every now and then I'm human. Sue told me she had offered you a free returns label so you wouldn't have had to come in? But I understand now, I guess you were already annoyed with our courier service taking two days - it's normally faster in Wellington, although we do always say in our confirmation email to please allow 1 - 2 days. Sorry we didn't meet your expectations this time. I'm glad you really like your dress though. Have a nice day. Erin x
This was my first purchase @ Boxhill, absolutely LOVE the dress & loved the personalised handwritten note with my purchase! Will definitely be purchasing from Boxhill again!